The Golden Anvil White-Glove Purchase Experience

Golden Anvil Purchase Verification Policy

As a third-generation jewelry family, Golden Anvil has spent decades earning the trust of our clients by protecting their investments and ensuring every purchase is handled with the highest level of care. Our heritage is built on honesty, craftsmanship, and an unwavering commitment to delivering exceptional pieces with exceptional service.

For this reason, any purchase over $20,000 made outside of our showroom requires a simple verification process. This added step is designed to protect both our clients and our business by ensuring:

Verification Includes:

Your identity is properly verified
Your payment method is securely confirmed
Your selected delivery or pickup option is safe, insured, and fully traceable
Your piece is released only to the rightful purchaser

This process is quick, private, and handled by our dedicated White-Glove Concierge Team. It allows us to maintain the luxury experience and high level of trust our family business has upheld for generations.

Your satisfaction—and your peace of mind—are always our top priorities. Whether you're visiting us in person or purchasing from afar, you can feel confident knowing that your investment is protected with the same care and integrity our family was founded on.

If you'd like to learn more about who we are, our story, and our legacy, please visit our About Us page.

How our process works

1

Submit Your Information

We’ll collect your basic information—name, phone number, and email—and ask for your preferred day, time, and method of contact.

2

Concierge verification call

A member of our Concierge Team will contact you for a private verification call to confirm:

  • Identity verification (name + government-issued ID)
  • Payment readiness
  • Preferred delivery or in-store pickup method
  • Any additional authentication required for fraud prevention
3

Secure checkout & delivery

Once approved, you will receive a secure, custom payment link. After checkout is completed, you will receive:

  • Your order number
  • Fully insured tracking information

Our White-Glove Concierge Team will keep you updated at every stage until your piece is safely in your hands.

Need Immediate Assistance?

Our team is here to help with any questions about the verification or purchasing process.

Our store hours

Tue - Fri: 10am - 5:30pm

Saturday: 11am - 4pm

Sunday & Monday: Closed

Call or Text: 561-232-3657

Verification is required for purchases over $20,000.

LEGAL & POLICY INFORMATION

ONLINE PURCHASES

ONLINE PURCHASES

FINAL SALE

All online orders are final and cannot be canceled, returned, or exchanged.
IN-STORE PURCHASES

IN-STORE PURCHASES

3-DAY RETURN POLICY

Items purchased in person may returned or exchanged within 30 days if:
  • Piece is unworn
  • In original condition
  • Accompanied by all documentation and certifications
VERIFICATION REQUIREMENT

VERIFICATION REQUIREMENT

(OVER $20,000)

Any high-value purchase requires identity and payment verification prior releasing the item for checkout.
WHITE-GLOVE SERVICE PROMISE

WHITE-GLOVE SERVICE PROMISE

FINAL SALE

Golden Anvil guarantees insured delivery, discreet handling, and dedicated concierge-level support throughout your experience.